CAIXUN MALAYSIA LAUNCH CAMPAIGN

I. CAIXUN MALAYSIA LAUNCH CAMPAIGN: Full Terms & Conditions

1. Caixun Malaysia Launch Campaign (“Campaign”) is organized by Caixun Malaysia Sdn Bhd ("Caixun").

2. Limited to one (1) customer per television purchased and is a Malaysia Resident only.

3. Limited to purchasing Caixun Android Smart TV only. LED TV purchases are not applicable to participate in this campaign. 

4. Only one (1) online TV streaming subscription can be chosen between two(2) choices.

5. Customer can choose either to redeem VIU Premium subscription or DIMSUM VIP subscription based on their preference.

6. Both online TV streaming subscription carry different expiry date and terms and conditions, you may find it via section (IV) of this term or refer to https://www.viu.com/ott/my/en/all/ or https://www.dimsum.my/.

7. The redemption of VIU or DIMSUM subscription is on first-come first-serve basis who:-

a. “like” Caixun Malaysia Facebook Page;

b. “share” Caixun Malaysia Facebook Page;

c. Complete the e-Warranty registration on Caixun Malaysia Official website (www.caixun-global.com/my/) throughout the campaign period.

I. CAMPAIGN PERIOD

8. This Campaign will run from 2^nd January 2021 to 28 February 2021 (“Campaign Period”). Caixun reserves the right to shorten or extend the Campaign Period at its sole discretion without any prior notice.

II. CAMPAIGN MECHANICS

9. To participate in the Campaign, Participant is required to:

a. Purchase Caixun Android Smart TV from any Caixun authorized offline/online stores.

b. “Like” Caixun Official Facebook Page, page link as per below:- https://web.facebook.com/CaixunMalaysia/

c. “Share” Caixun Official Facebook Page, page link as per below:- https://web.facebook.com/CaixunMalaysia/

d. Take a screenshot of (b) & (c).

e. Complete the e-Warranty registration on Caixun Malaysia Official website (www.caixun-global.com/my/) throughout the campaign period.

10. Below are the steps to redeem online TV streaming subscription code with Caixun:

a. Browse to www.caixun-global.com/my/.

b. Click on “Support” tab.

c. Browse down and click on “Warranty” tab.

d. Fill up relevant details shown on the page for e-Warranty registration.

e. On “Upload screenshot of evidence” tab, upload relevant screenshots as per request.

f. Click “Submit”. 

g. By submitting your e-Warranty request, we hereby acknowledge that customers agreed to the conditions of warranty and campaign terms and conditions as stated. 

11. The online TV streaming subscription code are on first-come-first-served basis and to whom perform their e-Warranty registration without failing any clauses after verification done.

12. Online TV streaming subscription code will be issued through email to customer within 14 working days after data verification process done.

III. HOW TO ACTIVATE YOUR SUBSCRIPTION CODE

13. On your Caixun Android Smart TV:

i. Browse to “Google Play” on your Caixun TV.

ii. Search for “VIU” or “DIMSUM” App and click download (depends on which online TV streaming platform you have redeemed from Caixun).

14. For customer who redeemed VIU Premium Subscription Code, you may follow below steps to activate your code on VIU:-

a. To activate thru App (On TV or mobile):

i. Go to menu and look for “Promo Code”

ii. Sign up by entering your email address and creating your password

iii. Input your e-voucher code under the “Have a        promocode” field 

b. Customer may also use your mobile/ desktop browser to activate the code:-

i. Browse to VIU website (www.viu.com) on your mobile/ desktop browser.

ii. Go to menu and click on “Redeem”

iii. Input your e-voucher code under the “Redeem voucher”

iv. Sign up by entering your email address and creating your password

v. Once done the above steps, you may back to your Caixun TV and key in your registered account on VIU App.

15. For customer who redeemed DIMSUM VIP Subscription Code, you may follow below steps to activate your code on DIMSUM:-

a. To activate thru App (On TV or Mobile):

i. Go to menu and click “sign up”

ii. Click “Have a promo code?” at the bottom of page

iii. Key in your Subscription code received from Caixun at “Enter code here” column

iv. Click “Apply Code” 

b. Customer may also use your mobile/ desktop browser to activate the code:-

i. Browse to DIMSUM website (www.dimsum.my)

ii. Click “Sign up for free”

iii. At the bottom of the page, click “Have a promo code?”

iv. Register your account with Facebook or Email address

v. At “Enter promo code” column, key in the subscription code received from Caixun

vi. Click “Apply code”

vii. Once done the above steps, you may back to your Caixun TV and key in your registered account on DIMSUM App.

IV. ONLINE TV STREAMING SUBSCRIPTION CODE TERMS AND CONDITIONS

16. Viu Subscrption Code Terms and Conditions as per below:

 a. E-voucher redemption period is valid from 2^nd January 2021 to 28 February 2021 (“Campaign Period”), one (1) redemption per customer per television is allowed, based on first come first served basis and while stocks last.

 b. Limited to the resident in Malaysia only.

 c. E-voucher expires 1 March 2020 and is invalid after the expiry date or the dates have been altered.

 d. Subscription code can be redeemed over VIU Malaysia App and Website (viu.com) only.

 e. The steps of activation using the redeemed code as per below:

i. For mobile and desktop site

1) Go to menu and look for “Redeem”

2) Input your e-voucher code under the “Redeem voucher”

3) Sign up by entering your email address and creating your password

ii. For Android & iOS app

1) Go to menu and look for “Promo Code”

2) Sign up by entering your email address and creating your password

3) Input your e-voucher code under the “Have a promocode”field

 f. This Subscription code entitles the holder to enjoy 30 days of free subscription and streaming from VIU Malaysia.

 g. This code is only valid if a user does not have an existing subscription with VIU. If the user has an existing subscription, the user must wait until it is over in order to activate this code. For example, a user has a 1-month subscription to Viu Premium - user has to wait until the 1-month access is over, before activating this code.

 h. Subscription code is only valid for single  use.

 i. The expiry date for these Subscription code will not be extended.

 j. Subscription code is not exchangeable for cash or in kind and cannot be upgraded.

 k. VIU Malaysia and Caixun Malaysia Sdn. Bhd. reserves the right to amend the privileges, terms and conditions without prior notice.

 l. The Subscription code is provided on an “as is” basis and strictly cannot be exchanged or refunded or replaced with other or different item/ models/ products.

 m. The Subscription code cannot be redeemed for cash or credit and cannot be returned or resold.

 n. Vuclip Malaysia Sdn Bhd (“VIU Malaysia”) and Caixun Malaysia Sdn. Bhd. (“Caixun Malaysia”) reserve the right of final decision on all matters concerning this promotion and Subscription code.

17. DIMSUM Subscription Code Terms and Conditions as per below:

a. E-voucher redemption period is valid from 2^nd January 2021 to 28 February 2021 (“Campaign Period”), one (1) redemption per customer per television is allowed, based on first come first served basis and while stocks last.

b. Limited to the resident in Malaysia only.

c. E-voucher expires 1 March 2020 and is invalid after the expiry date or the dates have been altered.

d. Promo code can be redeemed over DIMSUM Entertainment App and Website only.

e. The steps to redeem promo code as per below:

f. For first time users:

i. Go to www.dimsum.my to sign up /

ii. Choose "Have a promo code?" at the bottom page

iii. Sign up via email or Facebook and enter promo code

iv. Check Out to complete sign up

v. Download DIMSUM entertainment app from Google Play Store / Apple App Store

g. For existing DIMSUM users :

i. Sign in DIMSUM via www.dimsum.my

ii. Check on your current plan at My Account Page

iii. For current active plan: "Redeem here" upon expiry

iv. For expired/ non-active plan :  click to "Redeem Here"

v. Enter promo code and click Apply

h. Check Out and continue to watch this promo code entitles the holder to enjoy 30 days of DIMSUM Entertainment VIP subscription.

i. Promo code is not valid after it is used.

j. The expiry date for these Subscription code will not be extended.

k. Promo code is not exchangeable for cash or in kind and cannot be upgraded.

l. DIMSUM Entertainment and Caixun Malaysia reserves the right to amend the privileges, terms and conditions without prior notice.

m. The promo code is provided on an “as is” basis and strictly cannot be exchanged or refunded or replaced with other or different item/ models/ products.

n. The promo code cannot be redeemed for cash or credit and cannot be returned or resold.

o. SMG Entertainment Sdn Bhd (“DIMSUM Entertainment”)  and Caixun Malaysia Sdn. Bhd. (“Caixun Malaysia”)  reserve the right of final decision on all matters concerning this promotion and promo code.

p. Should you need further assistance, kindly contact DIMSUM Entertainment Customer Care via email at contactus@dimsum.my, or call 1300-88-7827 from Mondays to Fridays, 8:30am to 5:30pm, except public holidays.

V. OTHER TERMS AND CONDITIONS

18. Caixun  reserves the right to alter, cancel, extend, terminate or suspend the codes or any part thereof or any part of the applicable terms and condition from time to time, with or without any prior notice. In case of any disputes directly or indirectly arising from the codes, the decision of Caixun shall be final.

19. Caixun reserves the right to disqualify the Participant of such campaign, cancel or modify or revoke the use of the codes or redemption, where the codes are used in the following circumstances: suspicious or fraudulent codes use, codes abuse,  including codes redeemed using multiple accounts or multiple checkouts associated with the same user/customer and/or codes used in bad faith (including codes resold codes or use of codes orders made and intended or resale).

20. Caixun will not reimburse, compensate or otherwise be held responsible for any lost, stolen, expired or deleted codes.

21. codes are given out on an ”As Is” basis and are non-transferable, non-refundable, non-exchangeable for cash or with vouchers of other denominations, whether in part or in full.

22. Caixun reserves the rights to change the products/offers of similar value without any prior notice.

23. By participating the Campaign, Participant agrees to release and hold Caixun and its employees, officers, directors, shareholders, agents, representatives, parent companies affiliates,        subsidiaries, licensees,  advertising, promotion, and fulfilment agencies, and legal advisors, harmless from any and all losses, damages, rights, claims and actions of any kind in connection with the codes redemption or resulting from acceptance, possession, use or misuse of the codes or from any gift-related activity, including without limitation, personal injury, death, and property damage, and claims based on publicity rights, defamation, or invasion of privacy.

24. Caixun shall reserve the right to shorten or extend the campaign Period at its sole discretion without any prior notice. For avoidance of doubt, any cancellation, termination, withdrawal, extension or early completion of this campaign will not entitle the participant to any compensation against Caixun for all loss or damage that may be suffered or incurred by the participant as a        result of the act of cancellation, termination, withdrawal, extension or early completion.

25. Caixun will not assume any responsibility or liability for the codes and Caixun expressly excludes and disclaims any representations, warranties or endorsement, implied or express, written or oral, of the codes offered under this reward, including but not limited to any warranty of quality, merchantability, fitness for a particular purpose, health and safety. The codes is offered solely by the merchant under such terms and conditions as may be determined by the merchant. Any dispute arising from or in connection with the codes offered by the merchant shall be resolved by the users directly with the merchant.

26. In the event of any dispute arising from the Campaign or relating to the interpretation of these Terms and Conditions, the decision of Caixun on all matters pertaining to the campaign shall be final and binding on all parties. No correspondence or further claims shall be entertained.

27. Caixun makes no guarantee of the availability of the web services and shall not be held responsible for interruption of service that may interfere with the ability to participate in the campaign.

28. By participating in this campaign, you agree that the collection of such information will be processed, handled and use in accordance.

29. The terms and conditions herein shall be governed by laws of Malaysia and any dispute arising out of or in connection with the terms and conditions and this code shall be referred to the exclusive jurisdiction of courts of Malaysia.

30. By participating the Campaign,  you agree and accept the full terms and conditions mentioned herein.