How To Redeem & Campaign Full Terms and Conditions.

Celebrating the YEAR OF OX with Caixun Malaysia

(How To Redeem & Campaign Full Terms and Conditions)

Dear Customers,

With Chinese New Year around the corner, Caixun Malaysia wants to celebrate this prosperous year of the ox by giving away FREE Premium Gift(s)* and FREE extended warranty* with each purchase of Caixun Android TV in Malaysia!

Below list of free premium gift(s) entitlement, depends on the models you purchase:

Campaign period: 1^st February 2021 to 15 February 2021

CNY 2021 promotions are on first come first served and while stock last basis. To participate, follow simple steps shown below:

a. Purchase Caixun Android TV  from any Caixun authorized offline/ online stores in Malaysia.

b. Completed the e-Warranty registration on Caixun Malaysia Official website (www.caixun-global.com/my/) throughout the campaign period.

*Terms and conditions applied. For full terms and conditions, please read through  below.

For help support, kindly contact us via:

1. Customer support team at +03 5115 0515 for assistance (Monday - Friday, 9am - 6pm) or;

2. Drop an email to myservice@expressluck.com or;

3. WhatsApp live chat us at +01 9335 0515 or;

4. Message us on our Official Facebook Page - @CaixunMalaysia

We thank you for participating and we hope you have a wonderful time using Caixun Android TV. Gong Xi Fa Cai!

CAIXUN MALAYSIA CNY CAMPAIGN 2021: Full Terms & Conditions

1. Caixun Malaysia CNY campaign 2021 (“Campaign”) is organized by Caixun Malaysia Sdn Bhd ("Caixun").

2. Limited to one (1) customer per television purchased and is a Malaysia Resident only.

3. Limited to purchasing Caixun Android TV only. LED TV purchases are not applicable to participate in this campaign.

4. Different Caixun Android TV model purchased comes with different CNY free Premium gift(s) package.

5. Customer is not allowed to select CNY free Premium gift(s) based on their preference but to strictly following the entitlements of CNY free Premium gift(s) in this T&C.

6. The redemption of CNY free Premium gift(s) and extended warranty is on first-come first-serve basis who:

a. Completed the e-Warranty registration on Caixun Malaysia Official website (www.caixun-global.com/my/) throughout the campaign period.

I. CAMPAIGN PERIOD

1. This Campaign will run from 1^st February 2021 to 15^th February 2021 (“Campaign Period”). Caixun reserves the right to shorten or extend the Campaign Period at its sole discretion without any prior notice.

II. CAMPAIGN MECHANICS

1. To participate in the Campaign, Participant is required to:

a. Purchase Caixun Android TV from any Caixun authorized offline/ online stores in Malaysia.

b. Completed the e-Warranty registration on Caixun Malaysia Official website (www.caixun-global.com/my/) throughout the campaign period.

2. Below are steps to e-Warranty registration for your Caixun Android TV:

a. Browse to www.caixun-global.com/my/.

b. Click on “Menu” tab on top right corner.

c. Browse down and click on “E-warranty Registration” tab.

d. Fill up relevant details shown on the page for e-Warranty registration.

e. Customer has to upload (i) official purchase receipt (ii) Scree n-shot of “Like” Caixun Malaysia Official Facebook Page (iii) Screen-shot of “Share” Caixun Malaysia Official Facebook Page.

f. Click “Submit”.  

g. By submitting your e-Warranty request, we hereby acknowledge that customers agreed to the conditions of warranty and campaign terms and conditions as stated.

3. CNY free Premium gift(s) and extended warranty are on first-come-first-served basis and to  wh om  perform their  e-Warranty registration without failing any clauses after verification done .

4. CNY free Premium gift(s) will be courier ed to customer within  60  working days  after received e-Warranty registration successful email from Caixun Malaysia .

III. FREE PREMIUM GIFT(S) ENTITLEMENT AND FREE EXTENDED WARRANTY

1. The CNY free  Premium  gift(s) entitlement  and extended warranty  subjected to the model of TV customer purchased.

2. Please find below details of entitlement: 

3. CNY free premium gift(s) are fixed, further request of change/ exchange shall not be acceptable.

4. For free extended warranty full Terms and conditions, customer may refers below link:

https://www.caixun-global.com/my/article_123.html

IV. OTHER TERMS AND CONDITIONS

1. Caixun Malaysia reserves the right to alter, cancel, extend, terminate or suspend the CNY free premium gift(s) & extended warranty entitlement & extended warranty entitlement or any part thereof or any part of the applicable terms and condition from time to time, with or without any prior notice. In case of any disputes directly or indirectly arising from the CNY free premium gift(s) & extended warranty entitlement, the decision of Caixun Malaysia shall be final.

2. Caixun Malaysia reserves the right to disqualify the Participant of such campaign, cancel or modify or revoke the use of the CNY free premium gift(s) & extended warranty entitlement or redemption, where the CNY free premium gift(s) & extended warranty entitlement are used in the following circumstances: suspicious or fraudulent CNY free premium gift(s) & extended warranty entitlement use, CNY free premium gift(s) & extended warranty entitlement abuse, including CNY free premium gift(s) & extended warranty entitlement redeemed using multiple accounts or multiple checkouts associated with the same user/customer and/or CNY free premium gift(s) & extended warranty entitlement used in bad faith (including CNY free premium gift(s) & extended warranty entitlement resold CNY free premium gift(s) & extended warranty entitlement or use of CNY free premium gift(s) & extended warranty entitlement orders made and intended for resale).

3. CNY free premium gift(s) & extended warranty entitlement are given out on an ”As Is” basis and are non-transferable, non-refundable, non-exchangeable for cash or with vouchers of other denominations, whether in part or in full.

4. Caixun Malaysia reserves the rights to change the products/offers of similar value without any prior notice.

5. By participating the Campaign, Participant agrees to release and hold Caixun Malaysia and its employees, officers, directors, shareholders, agents, representatives, parent companies affiliates, subsidiaries, licensees, advertising, promotion, and fulfilment agencies, and legal advisors, harmless from any and all losses, damages, rights, claims and actions of any kind in connection with the CNY free premium gift(s) & extended warranty entitlement redemption or resulting from acceptance, possession, use or misuse of the CNY free premium gift(s) & extended warranty entitlement or from any gift-related activity, including without limitation, personal injury, death, and property damage, and claims based on publicity rights, defamation, or invasion of privacy.

6. Caixun Malaysia shall reserve the right to shorten or extend the campaign Period at its sole discretion without any prior notice. For avoidance of doubt, any cancellation, termination, withdrawal, extension or early completion of this campaign will not entitle the participant to any compensation against Caixun Malaysia for all loss or damage that may be suffered or incurred by the participant as a result of the act of cancellation, termination, withdrawal, extension or early completion.

7. Caixun Malaysia will not assume any responsibility or liability for the CNY free premium gift(s) & extended warranty entitlement and Caixun Malaysia expressly excludes and disclaims any representations, warranties or endorsement, implied or express, written or oral, of the CNY free premium gift(s) & extended warranty entitlement offered under this reward, including but not limited to any warranty of quality, merchantability, fitness for a particular purpose, health and safety. The CNY free premium gift(s) & extended warranty entitlement is offered solely by the merchant under such terms and conditions as may be determined by the merchant. Any dispute arising from or in connection with the CNY free premium gift(s) & extended warranty entitlement offered by the merchant shall be resolved by the users directly with the merchant.

8. In the event of any dispute arising from the Campaign or relating to the interpretation of these Terms and Conditions, the decision of Caixun Malaysia on all matters pertaining to the campaign shall be final and binding on all parties. No correspondence or further claims shall be entertained.

9. Caixun Malaysia makes no guarantee of the availability of the web services and shall not be held responsible for interruption of service that may interfere with the ability to participate in the campaign.

10. Delivery address must be entered within the redemption period. User who failed to do so shall be deemed as disqualified, information cannot be changed once submitted.

11. Caixun Malaysia shall not be responsible for any inaccurate name or postal address information provided by the customer which resulted in the item not being delivered,

12. All images shown are for illustration purpose only.

13.  Caixun Malaysia reserved the right to appoint a third party (3^rd) vendor or service provider to handle the fulfilment or making available of the item and delivery of the item to you (“the appointed delivery service provider”). By providing your personal information including name, delivery address, contact numbers, email address and other information to Caixun Malaysia, Caixun Malaysia can use/ disclose to the appointed delivery service provider for the purpose of delivery service.

14. If any CNY free premium gift(s) are return to Caixun Malaysia or the appointed delivery service provider “unclaimed”, the customer may request Caixun Malaysia or the appointed delivery service provider to redeliver the unclaim CNY free premium gift(s) to the customer, but the customer need to bear the full delivery cost of the unclaimed CNY free premium gift(s).

15. If the customer did not receive the CNY free premium gift(s) upon the expiry of 30 working days after the campaign period ends, it will be the responsibility of customer to inform Caixun Malaysia no later than seven (7) working days from the CNY free premium gift(s) receipt expiry and Caixun Malaysia will arrange for the delivery of the CNY free premium gift(s) to the customer upon receipt proof of non-delivery from appointed delivery service provider. The customer will not have any recourse against Caixun Malaysia if the customer allow the expiry of the said 7 working days and the customer will be considered to have had received and accepted the CNY free premium gift(s) in good order.

16. Delivery will be made within Malaysia only. Caixun Malaysia reserve the right to refuse or disqualified or reject customers who key in other countries address.

17. Caixun Malaysia shall not held responsible or liable for any delay or non-delivery, lost, damage or stolen of CNY free premium gift(s).

18. Caixun Malaysia reserved the right to change the products/ offers of similar value in the event of out of stocks or circumstances that is outside its control.

19. By participating in this campaign, you agree that the collection of such information will be processed, handled and use in accordance.

20. The terms and conditions herein shall be governed by laws of Malaysia and any dispute arising out of or in connection with the terms and conditions and this CNY free premium gift(s) & extended warranty entitlement shall be referred to the exclusive jurisdiction of courts of Malaysia.

21. By participating the Campaign, you agree and accept the full terms and conditions mentioned herein.